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Chick-fil-A Hillsboro

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Careers At Chick-fil-A Hillsboro
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Shift Leader - TV Hwy & 67th Ave

Department: Leadership
Location: Hillsboro, OR

Starting at $20 per hour for all opening or closing schedules 

Responsibilities

  • Meet all brand standards in the restaurant (food safety, food quality, cleanliness, hospitality, fast service, etc.)
  • Effectively plan and execute restaurant operations in a given area of the restaurant: Front of House and/or Back of House
  • Create consistency in daily operations (positive atmosphere, unified teamwork, organized environment, etc.)
  • Ensure that all Team Members have the tools, resources, and skills to perform their role exceptionally in effort to provide Remarkable experiences to every guests
  • Coach and oversee restaurant cleanliness and safety 
  • Assess cash management flow and accountability
  • Solve operational hindrances to guest experiences
  • Create area setups

Development

  • Invest in, develop, and grow the Front and/or Back of House Team Members
  • Train and coach new and existing team members
  • Coach positional excellence
  • Continuously develop yourself (coaching, books, podcasts, etc.)

Metrics

  • OSAT
  • Taste and Temperature CEM (BOH)
  • Accuracy, Fast Service, and Attentive and Courteous CEM (FOH)
  • Checklist Completion
  • Car Count
  • Speed of Service (FOH)
  • Safe Count Completion (FOH)
  • AHA Hold Times (BOH)
  • SAFE Daily Critical and ERQA Completion (BOH)

Salary: 

Starting at $20/hour for full time Shift leader work. 

 

 

 

 

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